Our Emergency Department is very busy right now and some people are experiencing long waits. If you do not require emergency care, please use an alternative such as 111 online.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We have made the website text as simple as possible to understand but recognise that not all pages are currently written in plain English.
AbilityNet has advice on making your device easier to use if you have a disability.
Feedback and contact information
If you need information on this website in a different format such as accessible PDF, large print, easy read or Braille, please contact us.
- Email: communications.barnsley@nhs.net
- Telephone: 01226 432995
We will consider your request and reply to you within 5 working days.
If you need assistance in finding your way around our hospital, please visit the AccessAble website.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: communications.barnsley@nhs.net.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
We can provide interpreting and translation services. This can be in the form of face-to-face, video or telephone.
If you need an interpreter, or information about the care you are receiving in the language or format of your choice, please contact the relevant service or department directly.
Technical information about this website's accessibility
The Barnsley Hospital NHS Foundation Trust is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances and exemptions listed below.
Non-accessible content
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
We know some some PDF documents are not fully accessible to screen reader software.
Some PDF documents produced after 23 September 2018 are designed to be printed documents so might not be fully accessible to screen reader software.
This includes:
- the structure of the content is not always available to assistive technology, which makes the content difficult to understand and navigate for users of screen readers (Info and relationships 1.3.1)
- the reading order of the content is not always logical, which means some content does not make sense when read out by text-to-speech software (Meaningful sequence 1.3.2)
- images do not always have text alternatives, which means some content is not available when using text-to-speech software (Text alternatives 1.1.1).
We believe all PDFs and Word documents essential to providing our services have been made accessible, or have been replaced with accessible HTML pages.
Some videos embedded on our site are provided by third-parties and might not include subtitles (Captions (Prerecorded) 1.2.2). All videos produced and published by Barnsley Hospital include captions.
Disproportionate burden
Some documents on this website are provided in PDF format which might not be compliant with Web Content Accessibility Guidelines version 2.2 AA standard. We are committed to ensuring PDFs added to this website in future will be assessed for accessibility prior to publishing.
Documents have undergone an accessibility review in February 2025, and we are in the process of replacing around 200 PDFs. We estimate this task will be completed by the end of March 2025.
Some videos from third-party publishers shared on this website might not have closed captions included. Please let us know if you are unable to access any particular video so we can prioritise its review.
Content that's not within the scope of the accessibility regulations
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
All new PDFs or Word documents we publish meet accessibility standards.
What we're doing to improve accessibility
Some documents we share on our website are documents designed for printing. These include our annual reports and Barnsley Hospital News.
We use online tools to perform a readability test and carry out basic accessibility checks when uploading new content to the website. We aim to conduct accessibility audits annually.
Preparation of this accessibility statement
This statement was prepared on 28 February 2025 following a self-assessment of this website's accessibility compliance using manual checks, and automated tools.