Our Emergency Department is very busy right now and some people are experiencing long waits. If you do not require emergency care, please use an alternative such as 111 online.
Let us know your feedback and if you know the name(s) of the staff or department you wish to thank we can let them know and pass on your thanks.
Please send an email to: bhnftcomplaints@nhs.net
Please provide the hospital with the following information:
- your name and address
- whether you were a patient or visitor
- which staff member (or members), or ward, or department you were happy with
- why you were happy with the service you received