Patients to receive digital copies of outpatient letters

From Monday 2 October, our patients will receive a digital copy of their outpatient clinic outcome letter, which has been dictated and typed on Digital Dictation. This will be instead of the default paper version previously issued.

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Smartphone held in hand

Letters will be made available securely through our Patient Portal system.

If a patient does not access the letter within 24 hours the system will send the letter through the post as well.

Using the new digital portal, patients can also see the history of all their outpatient clinic outcome letters - (when they have been copied in).

This is a positive change for patients who will now be able to receive their letters quicker and also go back and look at them on their smartphone or PC.

The initiative also helps with Barnsley Hospital's sustainability objectives to reduce the use of paper.

 

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