Our Emergency Department is very busy right now and some people are experiencing long waits. If you do not require emergency care, please use an alternative such as 111 online.
Who's who?
Many people are involved in caring for you while you are in hospital, and they all wear a uniform and a name badge. Staff will introduce themselves but if you are in doubt about who they are, please ask them to explain.
Matrons
Matrons oversee all patient care areas focusing on the experience, safety, and quality of patient care.
Lead Nurses and Lead Midwifes and Senior Sisters and Senior Charge Nurses
Lead nurses and midwives are in charge of one ward or department and make sure patients are well cared for. They organise the nursing team.
Sisters and Charge Nurses and Senior Midwives
Sisters, charge nurses & senior midwives support the lead nurse or senior sister to ensure patients are well looked after. They are role models for junior staff.
Midwives
Midwives provide care for mothers, other pregnant people and babies. They supervise midwifery care assistants and nursing auxiliaries.
Registered Nurses
Registered nurses provide care for patients, and supervise healthcare assistants and nursing auxiliaries.
Student Nurses and Nursing Associates
Student nurses and trainee nursing associates are studying to become Nurses and are learners in practice. They care for patients under the supervision of registered nurses.
Healthcare Assistants (HCAs) & Nursing Auxiliaries
Healthcare assistants and nursing auxiliaries care for patients under the guidance and direction of sisters and registered nurses.
Domestic and Housekeeping
Our domestic and housekeeping team keep the hospital clean and stocked with essential supplies.
Our emergency department uniforms
Doctors
All doctors - from junior doctors to consultants - who work in our Emergency Department wear this colour of uniform. Consultant doctors accept ultimate responsibility for the care of all the patients referred to them.
Advanced Nurse Practitioners
Advanced nurse practitioners are registered nurses qualified to a higher level. They diagnose and treat highly complex patients.
Emergency Nurse Practitioners
Emergency nurse practitioners are registered nurses who are specially trained to manage the care of minor injury patients.
Registered Nurses
All registered nurses, including lead nurses and sisters, who work in the Emergency Department wear this colour of uniform. The nurses are responsible for caring for patients on a day-to-day basis and supervise our health care assistants and nursing auxiliaries.
Healthcare Assistants (HCAs) & Nursing Auxiliaries
Our healthcare assistants and nursing auxiliaries care for patients under the guidance and direction of the staff nurses and sisters.
Receptionists
Receptionists support the Emergency Department team with administrative duties.
