Become a hospital volunteer

As part of raising funds and awareness - of what the charity does to support patients, their families and our staff - we hold a number of fundraising events.

In order to run these large events we need volunteers that we can call on to help, in a number of ways. This could be as a marshal for a run or walk, helping run a stall or registration desk, handing out goodies, collecting money with a bucket, or even getting dressed to add the element of fun to the event! This list is not exhaustive!

We need caring, positive individuals to help with:

• making hot drinks for our patients 
• helping to meet and greet, patients and visitors 
• providing company and conversation - such as playing cards with, or reading to a patient

Our busy coffee shop is a popular stop-off points for patients, visitors and staff. Your customer service skills need to be at their best as you take orders, prepare hot drinks and snacks and operate the till.

Full training is provided.

The role of an end of life companion is to provide comfort and support to patients, and their loved ones at their time of need.

Duties include:

• sitting with patients and providing companionship
• listening to the needs of patients and their loved ones 
• showing understanding and compassion to a patient's needs and communicating concerns about the patient to the ward nursing team

Please note, due to overwhelming support from our community we are not currently recruiting for end of life companions.

We have various opportunities to support patients in our in patient ward areas and emergency department.

As an enhanced support volunteer, you could be:

• assisting patients with their meals
• supporting ‘virtual visiting’ by providing assistance using a mobile phone or tablet device
• providing companionship - talking to patients, reading to patients, playing games with patients
• supporting any patients who are on end of life care plans
• assisting staff with day-to-day tasks such as collecting medication from the pharmacy or delivering bloods to the laboratory 

To volunteer in the ICU, it is important to be a caring and compassionate person. It will be your role to meet and greet loved ones, and other visitors at the doors leading into theatre reception. You will then escort them through theatre reception to the ICU.

In this volunteering role it is important to have good communication skills. You will talk to, and listen to patients, and their loved ones, and provide a level of emotional support.

Over 240,000 people pass through our outpatients department every year. It's a busy, fast flowing area.

Being friendly, welcoming and helpful is essential for volunteering in these roles.

These roles can include:

• welcoming patients and visitors
• assisting patients in booking in for appointments 
• signposting and showing people how to get to various parts of the hospital

Here's a closer look at some of the departments you could be volunteering in:

Outpatients self-check in kiosks  - encouraging and assisting patients to use the self-check in kiosks located in the outpatients reception area

Audiology - welcoming and greeting patients, booking appointments for repairs, answering general questions about waiting times, carrying out simple hearing aid repairs, offering support and advice to patients who wear hearing aids

Ophthalmology and Women’s Services - welcoming and greeting patients, assisting patients to check-in, delivering patients notes within different areas of the departments, collating patient feedback on these services (for national and local surveys)

Our friendly meet & greet volunteers support patients and visitors, in a variety of different ways:

• advice about hospital services
• showing patients where to find the ward or department that they are looking for 
• escorting patients around the hospital to their appointment, or to the wards

The ‘meet and greeters’ are mainly based at main reception. Sometimes other entrances of the hospital require volunteers too.

The Well is based in Barnsley Town Centre. The Well offers complementary therapies, such as massages, to patients with a cancer diagnosis.

To volunteer at The Well you must have the ability to support patients to feel relaxed and comfortable. As a volunteer, it would be your role to escort the patients to and from the reception to The Well on the 3rd floor.

You would also help the therapists to set up, clear up, and support patients to complete the therapist’s activity sheets. Within this role we also offer support to patients with scarf tying, and give advice on headwear after hair loss.