Our Emergency Department is very busy right now and some people are experiencing long waits. If you do not require emergency care, please use an alternative such as 111 online.
Ideally, it is preferable to send requests via the ClinSys ICE ordercomms system. This is beneficial for a number of reasons; it prompts for mandatory information required by the laboratory to carry out testing and it speeds up the sample receipt process. If handwritten forms must be used it is vital that the request form is completed accurately in accordance with the clinical acceptance policy and the requesting clinician’s name and location or address fully written.
Please note that abbreviations may result in the incorrect, clinically qualified persons - or locations - being selected and as a consequence, the results for the patient may be sent back to another clinician. Whilst the laboratory staff make every effort to minimise errors, staff can only book samples into the system with the information they are provided with.
Any deviation from the established collection procedures should be clearly recorded on the request form. The potential risk and impact on the patient outcome of acceptance or rejection of the sample shall be assessed, recorded and shall be communicated to the appropriate personnel.
Please note requests for Histology must be completed using a hand written request form. Please refer to the Cellular Pathology page for further information.